Sometimes, you may find the need to delete a Facebook ad account, whether it’s due to account management changes or shifting business priorities. Knowing how to delete a Facebook ad account properly is important to ensure that all your advertising data is handled securely and your business stays compliant with Facebook’s policies. In this article, we’ll guide you through the steps to delete your ad account, as well as key things to consider before making that decision.
When should you delete your Facebook ad account?
There are several specific situations where you may consider closing your Facebook ad account to ensure effectiveness and data security:
- Stop using Facebook Ads: If you no longer need to promote products or services on Facebook, keeping an inactive account may lead to wasted resources and an increased risk of unauthorized actions.
- Account restriction or suspension: If the account cannot be restored due to policy violations or security errors, closing the account helps avoid wasting time and protects related information.
- Switching to another advertising platform: If you choose other advertising channels like Google Ads or TikTok Ads to optimize your strategy, deleting the old account is necessary to focus resources.
- Personal data security: To avoid the risk of business or personal data leaks, deleting the ad account is a reasonable solution, especially in the context of increasingly complex cybersecurity issues.
Step-by-Step guide to deleting a Facebook ad account
Step 1: In the Business Manager interface, click on the square menu icon located in the left navigation bar and select Business Settings.
Step 2: In Business Settings, navigate to Accounts > Ad Accounts. Find the ad account you want to manage.
Step 3: Click on the ad account you wish to deactivate and select the Deactivate option to close the account.
Step 4: After the account is deactivated, you can select the option Hide the deactivated ad account so that the account no longer appears in the management list.
How to stop and delete a Facebook ad campaign quickly
To delete an ad campaign, go to Ads Manager on Facebook and find the campaign you want to delete. Then, check the campaign click on the More icon (three dots), and select Delete. Finally, confirm the deletion in the pop-up dialog.
How to delete a Facebook ad page?
If you no longer want to manage a page, you can either unpublish or delete it. Unpublishing the page allows others to manage it while deleting the page will remove it permanently. Note that only administrators have the authority to perform this action.
On a computer, go to Settings on the fanpage, select Unpublish Page, and click Delete. Facebook will prompt for confirmation and allow you to restore the page within 14 days before it is permanently deleted.
On your phone, go to the Menu, select the page you want to delete, go to Settings, select Unpublish Page, and click Delete. After confirmation, the page will be deleted within 14 days if not restored.
Troubleshooting solutions when you can’t delete a Facebook ad account
If you encounter issues when trying to delete a Facebook ad account, you should carefully check the following factors:
Check the device you’re using
First, make sure you’re using a computer to delete the Facebook ad account. Account management features are typically better optimized on computers compared to mobile devices. If you’re using a phone or tablet and encountering issues, switch to a computer to ensure the process runs smoothly and accurately.
Verify your role on the account
Deleting an ad account requires administrator privileges. Therefore, check your role on the ad account. If you’re not an administrator, contact the current account holder to add you with the appropriate role.
Pay off any remaining balance
Before deleting an ad account, check and ensure that all outstanding balances related to the account have been fully paid. Facebook requires that there be no outstanding balance in the ad account before proceeding with deletion. Timely payment not only helps complete the process but also avoids any issues related to additional fees.
Contact Facebook support
If, after completing all the checks, the ad account still cannot be deleted, you need to contact Facebook’s support team for assistance. Visit Facebook’s Help Center and provide detailed information about the issue you’re facing. The support team will review the situation and guide you with specific solutions to resolve the problem quickly and effectively.
Important considerations before deciding to delete your Facebook ad account
Before deciding to delete your Facebook ad account, carefully consider the following factors to avoid data loss or unwanted complications:
- Back up important data: You should store your target customer list and ad content for use in future campaigns.
- Cancel active ad campaigns: To avoid unnecessary fees, make sure all active campaigns are canceled before deleting the account.
- Unlink payment methods: Remove financial information linked to the account to ensure security and prevent unauthorized use.
- Consider alternatives: Instead of deleting the account, you can choose to deactivate the account or transfer account ownership.
Guide to reactivating a Facebook ad account after accidentally deleting it
If you accidentally delete your ad account from your business, don’t worry, as it is entirely possible to recover the account. First, ensure that the account has been successfully deactivated. Next, check the payment status of the account to make sure all outstanding balances have been fully paid. This is a necessary step for Facebook to allow you to reactivate the account.
Once both factors are resolved, you can proceed to reactivate the account. Go to Facebook’s Ads Manager. Here, you will see a “Reactivate” link, usually located at the top of the page. Click on this link. Facebook will provide a step-by-step guide to help you complete the reactivation process.
With the detailed guide above, we hope you now understand how to delete a Facebook ad account. Continue following KTM Ads – Facebook agency accounts for rent to stay updated with useful knowledge that will help optimize your advertising effectiveness.
> See more related articles about Facebook Ads written by KTM:
How to write compelling and effective Facebook ad content
Facebook Ads image size specifications
How to exclude audiences in Facebook ads
